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Miten is customer centric, revenue focused, results driven, compassionate business leader with strong bias for action and outcomes. He brings over 25 years of technology experience in building and growing partner ecosystem and community to drive repeatable, scalable, profitable & non-linear growth.
He brings deep technology expertise in Cloud (GCP & AWS), Data Lake, Predictive Analytics, Business Intelligence (BI), Machine Learning (ML), Augmented Intelligence (AI), IOT, Blockchain & RPA applications in TMT, CPGR, HCLS, BFSI and Agri-tech segments.
• He is highly competent and experienced in in building digital-tech and SaaS business and scaling it globally leveraging partner ecosystem and distribution network to reduce CAC and churn, expand margins and increase ARR / ACV. His 3P flywheel growth model of – People, Products and Partnerships, with customers in the center have been widely recognized by industry analysts as strategic to accelerate SaaS revenues.
• At Google, he led strategic customer & partner accounts and developer communities at Google Cloud. He established build Customer Adoption Platform (CAP) to reward & recognize real-time contributions from ecosystem communities, based on their impact on product improvisation & innovation, surfaced & prioritized through community votes – to drive user engagement and product adoption.